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What does Quality mean to you?

eg are offering a free of charge on site review to look at the greatest issues as seen from the eyes of your customers and make guaranteed improvements – email ask@eguk.co.uk for yours. When looking at...

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Director’s Share Purchase

eg solutions plc (“eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, has been notified thatElizabeth Gooch, Chief Executive Officer, has today purchased 30,000...

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Do you blend front and back office work between both areas?

After listening to the recent PPF webinar that asked ‘Do you blend front and back office work between both areas? the responses were: • Only in times of extreme demand – 36% • Occasionally to achieve...

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Claims that British workers are “among the worst idlers in the world”

David MacLeod and Nita Clarke, co-chairs of the Employee Engagement task force, said: “As the UK faces up to the challenges of recession and global competition, improving productivity and performance...

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Who should own forecasting in an organisation?

Based on what you currently do in your organisation who should own forecasting in an organisation?  There has been some debate on this topic within our client base recently so please let us know what...

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Strategic partnership and re-seller agreements with Aspect Software

Strategic partnership and re-seller agreements with Aspect Software; subscription by Aspect Software to raise £1,250,000; and trading update eg solutions plc (“eg” or “the Company”; LSE-AIM: EGS), the...

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Professional Planning Forum Survey

The Professional Planning Forum are running a survey to gain valuable insight into the Back Office.  Please take 5 minutes to submit your answers and we will share the survey findings with you. What is...

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Understanding & Improving Customer Journeys video

What can financial services learn from manufacturing? What tools can we adopt to enhance the customer journey? Why financial services must get closer to the ‘one-click’ customer service offered by...

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One version of the truth

For those who rely on spreadsheets for their management information did you know close to 90% of spreadsheet documents contain errors, a 2008 analysis of multiple studies suggests. “Spreadsheets, even...

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AGM Result

The Board of eg solutions plc announces that at the Annual General Meeting held today all resolutions were duly passed. Ends eg solutions plc 01785-715772 Elizabeth Gooch, Chief Executive Officer...

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Director Share Dealings

eg solutions plc (‘eg‘ or “the Company”; LSE-AIM: EGS), the back office optimisation software company, announces that it has been informed of the following trades in the Company’s ordinary shares....

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Board Appointments

eg solutions plc (“eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, announces that Spencer (“Spence”) Albert Mallder, Senior Vice President, General Manager Workforce...

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Enabled or inhibited by everyday business processes…?

…we want to know. Are you a decision maker within an operational area of an organisation? If so we invite you to take part in our 2 minute survey. Are you enabled or inhibited by everyday business...

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What can the UK workplace learn from Germany?

Did anyone see Make me a German on BBC2 recently?  I watched and reflected on how as a nation we can learn a thing or two, especially in the workplace. As a major industrial nation the Germans are...

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2013 Interim Results Date

eg solutions plc (“eg” or “the Company”; LSE-AIM: EGS), the back office optimisation software company, will announce interim results for the six months ended 31 July 2013 on Wednesday, September 18....

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Half year results for the six months ended 31 July 2013

eg solutions plc (‘eg‘ or ‘the Group’; LSE-AIM: EGS), the back office optimisation software company, announces its unaudited half year results for the six months ended 31 July 2013. Download the full...

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Being reactive is no longer enough

Read this blog with this question in mind and please share your comments below: Have you measured tangible ROI from improved customer service for use in business cases? If so how?  Proactive...

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Interim Results Interview with CEO, Elizabeth Gooch

Following eg‘s interim results, announced 17 September, listen via this url ow.ly/BAQrh to the interview with Elizabeth Gooch from BRR media. Summary: Strong first half delivering against our strategy...

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Are you ready for the Pensions Revolution?

In-bound customer queries expected to put a strain on existing resources can now be addressed by eg solutions software suite eg solutions plc, pioneers and pacesetters in back office workforce...

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Solvency II Directive will shake up insurers who aren’t prepared

As featured in www.financerising.com – October 2014 eg solutions plc pioneer and pacesetter in enterprise workforce optimisation software for the back office is offering a purpose built solution to...

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